Returns & Exchanges

At MOVA, we want you to love your home. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all hardware and assembly instructions are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned furniture or decor, your refund will be processed back to your original payment method within 5-7 business days.