Frequently Asked Questions
Everything you need to know about bringing MOVA into your home.
What is the typical shipping time for furniture and decor?
Standard shipping usually takes 5-7 business days for small decor items, while larger furniture pieces may take 2-3 weeks depending on your location and white-glove delivery requirements.
Do you offer a warranty on MOVA products?
Yes, all MOVA furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in original packaging and unused condition. Please note that custom-made or final sale items are not eligible for return.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics partner's portal to monitor your delivery in real-time.
Are the materials used in MOVA products sustainable?
Sustainability is at our core. We prioritize FSC-certified woods, recycled textiles, and low-VOC finishes to ensure our products are safe for your home and the planet.
Do you offer assembly services?
Many of our larger items include an optional 'White Glove Delivery' service at checkout, which includes professional assembly and removal of all packaging materials.